Alerts
If a flow stops reporting, the alert fires. We don't wait for you to notice.
An automation isn't delivered.
It's operated.
Automated flows break for reasons outside your control: an API changes, a credential expires, a format arrives differently. Managed Operations is whoever finds out before your customer does.
Included in AI Partner. Monitoring and fixing what breaks are part of the monthly AI Partner relationship. We only take it on separately in specific cases, with a bounded price and responsibility.
What's included
Monitoring and continuous improvement of what is already running.
Errors
Logged, classified and reviewed. The ones that repeat get fixed at the root.
Retries
A network blip shouldn't cost a lead: what can be retried, is.
API changes
When a vendor changes something, we adapt the integration.
Adjustments
The operation changes and the flow has to change with it.
Metrics
How often it ran, how often it failed, how much time it saved.
Support
A direct channel for when something doesn't behave as it should.
QA
Scheduled suites that test critical flows without anyone clicking anything.
We provide support Monday to Friday, 9 am to 6 pm (Uruguay time); monitoring never stops. Hours, response times and what happens if the technical lead is away: continuity and support.
Who it's for
- Companies with automations already running, built by us or by someone else
- Operations where a broken flow costs money the same day
- Teams with nobody dedicated to checking whether processes are still running
Who it isn't for
- Companies that haven't automated anything yet — start with the audit
- Anyone looking for support on their software: this covers the flows, not third-party tools
Recurring service · Quoted by scope
Already running automations?
Tell us what's live today and who looks at it when it fails.