Enquiries nobody answers
They arrive by WhatsApp, the contact form and social. By the time someone sees them, the prospect has already asked someone else.
Fewer lost opportunities. Less manual work.
We automate enquiries, sales follow-up and the repetitive tasks in your company, using the tools you already have. AI only where it helps, and one person who builds it and answers for it.
Already know what you need? Request a proposal 30–45 minutes · no pitch deck · no obligation
It isn't a technology problem.
It's work nobody should be doing by hand.
It almost always shows up in the same four places.
Opportunities nobody follows up
The first reply goes out. The second one almost never does. Deals don't die on price — they go cold because nobody wrote back.
Data copied between systems
Someone retypes what is already recorded somewhere else. Every copy is another hour and another chance to get it wrong.
Processes held together by memory
It works because one person remembers. When that person takes a week off, it stops.
Where do you want to start?
I don't know what I need
Find where the hours go
"We're swamped, but that's how the business runs." On a discovery call we look at your operation and tell you what's worth doing first.
Free · 30–45 minutes
Book a discovery callI know the problem
See how it gets solved
"We lose WhatsApp enquiries and nobody follows up." See the loop running end to end, and how we measure it.
Demo with a fictional company
Try the demoI want a quote
Request a Sprint proposal
"I want enquiries to land in the CRM on their own: I need price and timeline." Tell us the process and get scope, timeline and price in writing.
Fixed proposal · valid 15 days
Request a proposalWhat repeats in your industry.
We work with four kinds of business. In each one, repetitive work always shows up in the same places.
Car dealerships
"Is it still available?", answered instantly
- Price, mileage and photos of the vehicle, without waiting for a salesperson.
- Test drives booked and reminded automatically.
- Every lead from Marketplace and listing sites lands in the CRM.
E-commerce
"Where is my order?", without anyone answering it
- Size, stock and shipping answered with real data from your store.
- Orders flow on their own to the spreadsheet, shipping or invoicing.
- Abandoned carts followed up in time.
Real estate & short-term rentals
Every enquiry qualified before it reaches you
- Availability, price and requirements answered instantly.
- Viewings and bookings confirmed and reminded.
- The prospect reaches the CRM with area, budget and dates.
Fitness coaches, personal trainers & clubs
More trial classes, fewer overdue fees
- Schedules, prices and plans answered on Instagram and WhatsApp.
- The trial class is booked in the same conversation.
- Renewal reminders and an alert when someone stops showing up.
One concrete problem, solved in a Sprint.
One priority at a time, with scope, price and acceptance criteria agreed in writing. The technology — automation, an integration or an AI agent — is chosen afterwards: what you buy is the result.
Incoming enquiry
Through WhatsApp, the website form, email or social media.
Logged in the CRM
With name, channel and what they asked. Nobody types it.
Classification
What it is, how urgent, and who owns it.
Owner alerted
Right away, on the channel they already use.
Reminder
If nobody replied, the system nudges again.
It's the Sprint most companies start with: handling, logging and following up on opportunities. AI only where it adds value.
Fixed scope
One process, in writing: what's in, what's out and the timeline.
Fixed price
A proposal valid for 15 days, no surprise hours.
Acceptance criteria
How we'll know it works, agreed before we start building.
Verifiable result
Tested against real cases and measured against how things worked before.
We build the systems we run on.
AGE
An agent that answers, logs and scores conversations. You can try it right now, no sign-up.
Assessment tool
The tool we use to estimate opportunities is live and running. It's the same one we use internally.
Client portal
Every client can see which automations are running, what was approved and what impact we're measuring.
Your operation is yours. So is your name.
Many of the companies we work with would rather nobody knew how they run their operation, and we respect that. That's why you won't see client logos or names on this site: confidentiality isn't a favour you ask for, it's how we work by default.
What we show as experience is what each client chooses to authorise, in writing and on its own terms. If they don't, nothing appears: not their name, their logo or their numbers.
- No client is published without written approval
- Processes, data and results kept confidential
- Logos and cases only with the client's written authorisation
- We never show a company's data in the demo or in a proposal
We don't deliver technology without a measurable operational goal.
Once the first result is measured, we continue as your AI Partner: we keep, measure and improve what already works, within an agreed monthly capacity. Every AI agent has a specific job, rules, someone who signs off on what matters and a number that shows whether it's doing it.
What's included
- Running and monitoring what we built: if something fails, we're the ones who find out
- Improvements and adjustments within the agreed monthly hours
- A monthly report with what each agent did and the time it handed back
- The next priority, once the previous one is delivering
What it isn't
- Unlimited development for a flat fee
- A 24/7 human on-call: monitoring is automatic; support runs Monday to Friday, 9 to 6
- A project that ships and is left alone
Support agent
Answers with your approved information and hands to a person whatever needs one. Measured in enquiries resolved and response time.
Follow-up agent
Picks up the opportunities left open and alerts whoever has to close them. Measured in opportunities recovered.
Data-entry agent
Moves information from one system to another, no copy-paste. Measured in records entered and errors avoided.
Reporting agent
Builds the monthly report with the same numbers every time. Measured in hours handed back.
6-month minimum. If getting started requires development, the initial implementation is quoted separately: a monthly fee doesn't fund a large project.
You don't have to pick a service. It's three steps.
You start free, continue with a Sprint if there's something worth doing, and stay on as an AI Partner only when it's justified. Each step is decided with the numbers from the previous one, not with a promise.
- Free · Discovery call30–45 minutes to understand how your team works today and where the repetitive hours go.
- First project · Trascend SprintOne concrete problem with fixed scope, price and acceptance criteria, and a measurable result within weeks.
- Ongoing · AI PartnerOnce the result is measured: running, improving and measuring every month, within agreed hours.
If your case needs it: an efficiency audit when there are several processes or not enough information (credited if you implement within 30 days), or QA Express when what you're losing is on the website. We decide together, with numbers.
From manual process to running operation.
Same loop every time, one priority at a time.
Discover
Map how the team works today and where the hours go.
Prioritise
Rank opportunities by impact and effort. Pick one.
Build
On the tools you already use, with scope agreed in writing.
Verify
Test against real cases before your operation depends on it.
Run & improve
Monitor, fix what breaks, move to the next priority.
Whoever diagnoses it is whoever builds it.
Trascend runs a boutique model by design. No account manager translating what you need: you talk straight to the person who will build your automation and who answers when something breaks.
IR
Ignacio da Rosa
CEO & FounderFive years as a QA engineer breaking software so it wouldn't break in production. The last two building backend, data and AI agents and custom automation. That mix is deliberate: most automations don't fail for lack of cleverness — they fail because nobody tested them against reality.
View LinkedIn profileEverything runs on your accounts.
Your accounts
We work on yours. If we stop tomorrow, nothing switches off.
Your data
It stays in your systems. We don't use it for anything else.
Least privilege
Only the permissions the process needs, revoked when the work ends.
Documented
What we built, how it works and how to turn it off. In writing.
Truly boutique: 6 clients at most.
Senior hands-on execution, no juniors or middlemen. Whoever designs your solution builds it and answers when something breaks. To keep it that way we cap how many clients we serve at a time.
AI Partners
Ongoing relationships, with AI agents run every month.
Other services
Trascend Sprints, audits and QA Express.
Clients at a time
That's the cap. When it's full we open a waiting list instead of lowering the quality.
Trascend Labs (AGE) doesn't count towards this limit: it's software you run on your own. Why we work this way · What happens if the technical lead is away
Founding Partners: a founder price for our first AI Partners.
We bring on a few AI Partners at a time. The founder price is locked for 6 months (12 with annual payment) and pays for something specific: feedback, a quick decision, anonymised results and a minimum term.
3 spots this round
Locked for 6 months
12 months if you pay the year, with an initial 30-day trial to agree on.
Feedback, quick decision
What works and what doesn't every cycle, and an answer to the proposal within 15 days.
Anonymised
We use the process numbers, never your name, logo or data, unless you approve it in writing.
6-month minimum
One full cycle to measure real results. Non-transferable and never repeated.
Find out first where automation actually pays off.
Thirty minutes on a call is enough to know. If there's nothing worth doing, we'll tell you on that call.