What you can verify before hiring us.

Demo case: AGE

A fictional company, a real flow.

Industry

Professional services firm. Fictional: “Estudio Delta” does not exist.

Starting problem

Enquiries arrive on several channels and get answered late; opportunities go cold because nobody writes back.

Previous process

One person reads every message, replies by hand, logs it in a spreadsheet when they remember and follows up when they have time.

Solution

AGE answers with the information the company approved, logs every opportunity with its context, scores it and alerts the team when a human is needed.

Systems

Web chat channel, opportunity log and team alerts. With a real client it connects to their channels and CRM.

What is measured

Enquiries handled, time to first response, opportunities logged and leads left open. In the demo the figures are illustrative; what is real is the flow.

Limits

It does not make up prices or promise results: if an enquiry falls outside what was approved, it hands over to a person. The engine internals are not shown.

Confidentiality

Fictional company and data. No client information is used.

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How we measure a result

Before and after, with the same yardstick.

• Before: in the audit we measure the process baseline: hours per week, response time, errors, tasks that slip.
• After: we measure the same things from the run logs of what we built, not from a survey or a hunch.
• We report what was measured, not what was estimated. If an improvement cannot be measured, we say so.
• Every report also states what is still pending and what did not work as expected.

Testing and error control

Before your operation depends on it.

• We test every flow with real cases — including the odd ones — before it goes live.
• Every change is re-tested against what already worked, so fixing one thing does not break another.
• In production every run is logged and errors raise alerts. How they are handled is on the continuity page.
• We do the same for websites and e-commerce as a separate service: QA Express.

Client results

With permission, or not at all.

• Many companies prefer that nobody knows how they run their operation. So no client appears without written approval.
• When a client approves it, we publish the case anonymised in this same format: industry, problem, previous process, solution, systems, measured result, limits and confidentiality terms.
• We do not publish savings percentages, testimonials or results that were not measured.